Instrument Repair & Service Software
- Prepare work tickets and generate estimates.
- Track inventory loaned to the customer while the item is repaired.
- Add multiple repair tickets to the same customer account without leaving the repair ticket window each time a new ticket is saved.
- Set up a common repairs table, then select from the table when entering tickets.
- Attach parts to repairs when implementing the common repairs table to save time.
- View warranty information for items purchased or rented from your store.
- Assign a technician to the service order.
- Establish a recommended next-service date, as well as an automatic reminder letter.
- Assign multiple tickets for a customer to a single, easily accessible master ticket.
Add Active-e to let customers approve musical instrument repair or service estimates online through to completion.
